Your Privacy Matters.

Introduction

Welcome to Wish & Wander. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our companion app, or purchase our products.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data. Name, email address, and shipping address that you voluntarily provide when placing an order or creating an account.
• Payment Information. Payment details are processed securely through our third-party payment processor and are never stored on our servers.
• Photos & Content. Images, text, and memories you choose to upload through the Wish & Wander companion app.
• Usage Data. Browser type, access times, pages viewed, and referring URL to help us improve our services.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide and maintain the companion app experience
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our website, products, and services
• Send occasional updates about new products or features (only with your consent)

Photos & Memories

Your memories are yours. When you upload photos, reflections, or journal entries through the Wish & Wander companion app, that content belongs entirely to you.

We store your uploaded content securely to provide the app experience. We do not access, view, share, or use your personal photos or memories for any purpose other than delivering the service to you.

You may delete your photos and memories at any time through the app. Upon account deletion, all associated content is permanently removed from our servers within 30 days.

Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small files stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

• Essential Cookies. Required for the website and app to function properly.
• Analytics Cookies. Help us understand how visitors interact with our website so we can improve the experience.

Security

We use administrative, technical, and physical security measures to protect your personal information. All data is transmitted over encrypted connections (SSL/TLS), and we use industry-standard security practices to safeguard your data.

While we have taken reasonable steps to secure the information you provide to us, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

Third Party Services

We may use third-party service providers to help us operate our business and deliver services to you. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Payment processing (Stripe)
• Order fulfillment and shipping
• Cloud storage for app data (Supabase)
• Analytics (privacy-focused)

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to withdraw consent for marketing communications
• The right to data portability

To exercise any of these rights, please contact us using the information below.